Insurance Retention Product Analyst - Data Insights

Capgemini; United States; Hybrid; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Benefits package

Flexible work

Global culture

Private health insurance

Pension plan

Paid time off

Training & development

Job summary

Capgemini is seeking a retention analytics professional to join our team in Mexico. The role focuses on collecting and evaluating data to support customer retention initiatives and to produce monthly retention report-outs.

The ideal candidate has 3–6 years of analytics experience, fluent English, and a background in insurance or product development. You will work in a flexible, hybrid environment with opportunities for career growth and training.

Qualifications

• English fluency is required.
• Bachelor's in analytics is required.
• 3–6 years of retention analytics experience.
• Experience in insurance is a plus.
• Exposure to product development and roadmapping.
• Strong data analytics and reporting skills.

Responsibilities

• Obtain and evaluate data to support retention initiatives.
• Analyze information and support monthly retention reports.
• Collaborate with retention leader to drive improvements.

Skills

Fluent English

Customer retention

Analytics

Communication

Agile

Product development

Market research

Education

Bachelor's degree in Analytics

Tools

Power BI

Excel

PowerPoint

Job description

Capgemini is seeking a retention analytics professional to join our team in Mexico. The role focuses on collecting and evaluating data to support customer retention initiatives and to produce monthly retention report-outs.

The ideal candidate has 3–6 years of analytics experience, fluent English, and a background in insurance or product development. You will work in a flexible, hybrid environment with opportunities for career growth and training.