Insurance Restoration Estimator

1-800 Water Damage; Pikesville (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Paid Holidays

Paid Training

Opportunities for Growth & Career Advancement

Job summary

1-800 Water Damage in Pikesville, Maryland, is hiring a Project Lead to work closely with technicians and supervisors to deliver top-notch customer service. The role involves scheduling, project management, and maintaining accurate job records.

Ideal candidates will have 3–5 years of experience in insurance restoration, proficiency in Xactimate, and a strong problem-solving ability. Join a dedicated team making a difference in property restoration.

Qualifications

• 3–5 years of experience in insurance restoration.
• Valid driver’s license and safe driving record.
• Strong problem-solving skills and the ability to follow instructions.

Responsibilities

• Receive and process new loss intakes via phone, email, and fax.
• Monitor and update job status in MICA.
• Schedule subcontractors and technicians for daily assignments.
• Review completed worksite and technician paperwork.

Skills

Xactimate (XM8)

MICA

Symbility

Problem-solving skills

Education

High School Diploma or GED

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Benefits & Perks

• Paid Holidays
• Paid Time Off (PTO)
• Paid Training
• Opportunities for Growth & Career Advancement

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers nationwide. With locations spanning coast to coast, we help home and business owners restore their properties and their peace of mind—after damage from water, fire, mold, or other disasters. Our team is fully vetted, IICRC-certified, and insured for your safety and confidence.

Job Summary

The Project Lead works closely with technicians, mitigation and construction coordinators, and supervisors to deliver outstanding customer service and project management. This role includes scheduling employees and subcontractors for daily and after-hours work, communicating project details with clients, and maintaining accurate job records in our software systems.

Responsibilities

• Receive and process new loss intakes via phone, email, and fax.
• Sketch new losses using Xactimate (XM8).
• Monitor and update job status in MICA, ensuring all communications and documentation are complete.
• Check updates daily in XactAnalysis, Alacrity, and Lions Bridge.
• Ensure field paperwork is accurate and current.
• Maintain and update Dropbox daily with job files, status updates, and finalized billing.
• Schedule subcontractors and technicians for daily assignments.
• Coordinate testing for mold and asbestos as required.
• Review completed worksite and technician paperwork before closing projects.

Qualifications

• Pruriency in the following is required:
  • Xactimate (XM8)
  • MICA
  • Symbility
• High School Diploma or GED required.
• 3–5 years of experience in insurance restoration.
• Valid driver’s license and safe driving record.
• Strong problem-solving skills, sound judgment, and the ability to follow written and verbal instructions.