Insurance Representative

Dewey Insurance Agency; Kalkaska (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA with employer match

Life insurance

Disability insurance

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

Dewey Insurance Agency in Kalkaska, Michigan, is looking for a licensed Insurance Representative to join their family-owned team. The role emphasizes excellent customer service and building long-term client relationships.

Daily responsibilities include supporting clients with their coverage, assisting with policy adjustments, and handling inquiries. Ideal candidates will possess strong communication skills and an active Property & Casualty license, contributing to a supportive and collaborative work environment.

Competitive salary and various benefits offered, ensuring a stable work atmosphere.

Qualifications

• Active Property & Casualty license required.
• Strong customer service and relationship-building skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Support existing clients by reviewing coverage and answering questions.
• Assist with quoting and adjusting policies.
• Handle inbound inquiries and provide prompt service.
• Build and maintain strong client relationships.
• Work collaboratively with the team for positive client experience.
• Identify opportunities to round out coverage.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Active Property & Casualty license

Job description

Benefits:

• Simple IRA with employer match
• Life insurance
• Disability insurance
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About the Role:

We’re a family-owned and operated independent insurance agency, proudly serving clients since 1970. As we continue to grow, we’re seeking a licensed Insurance Representative who is passionate about delivering excellent service and building strong, long-term client relationships.

This role is ideal for someone who enjoys helping clients navigate their coverage, working across multiple carriers, and being a trusted resource for their insurance needs.

Key Responsibilities:

• Support existing clients by reviewing coverage, answering questions, and making policy updates
• Assist with quoting and adjusting policies to ensure clients have the right coverage at the best value
• Handle inbound inquiries and provide prompt, accurate service
• Build and maintain strong client relationships through consistent follow-up and support
• Work collaboratively with the team to ensure a smooth and positive client experience
• Identify opportunities to round out coverage when appropriate (no commission-based sales expectations)

Qualifications:

• Active Property & Casualty license required
• Strong customer service and relationship-building skills
• Excellent communication and problem-solving abilities
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable working with multiple systems and carriers

Why Join Us:

• Established, reputable agency with over 50 years in business
• Family-owned culture with a strong emphasis on teamwork and support
• Stable role focused on service rather than commission-driven sales
• Opportunity to grow within a well-respected independent agency

If you’re looking for a role where you can focus on helping people, building relationships, and being part of a supportive team, we’d love to connect.