Insurance Regulatory Analyst I — Hybrid Compliance & Complaints

State of North Carolina - Insurance; North Carolina; Hybrid; USD 61,000 - 65,000; Full time

Job summary

The North Carolina Department of Insurance seeks an Insurance Regulatory Analyst I (NS) to provide technical regulatory oversight within the Agent Services Division. You will research complaints, interpret statutes and rules, and determine appropriate responses to ensure compliance across life, health, and auto lines.

You will collaborate with licensees, complainants, internal divisions, other state agencies, and the Attorney General’s Office on matters that may lead to hearings, settlements, or

Qualifications

• Bachelor's degree in business or economics or related program; three years of experience in policy, rate examinations, underwriting, claims analysis, or financial/marketing analysis.
• Equivalent combination of education and experience may apply.
• Experience with NIPR, NAIC, and iSite is preferred.

Responsibilities

• Investigate and respond to complaints and inquiries from insurance companies, licensees, and the public.
• Analyze statutes and rules to determine appropriate regulatory actions.
• Coordinate with licensees, complainants, internal divisions, other state agencies, and the Attorney General's Office.
• Prepare case materials and support administrative hearings.
• Maintain accurate case records and ensure timely responses.

Skills

Customer service

Analytical thinking

Regulatory understanding

Communication skills

Time management

Education

Bachelor's degree in business or economics

Tools

NIPR

NAIC

iSite

Job description

The North Carolina Department of Insurance seeks an Insurance Regulatory Analyst I (NS) to provide technical regulatory oversight within the Agent Services Division. You will research complaints, interpret statutes and rules, and determine appropriate responses to ensure compliance across life, health, and auto lines.

You will collaborate with licensees, complainants, internal divisions, other state agencies, and the Attorney General’s Office on matters that may lead to hearings, settlements, or