Insurance Receptionist: Service-Driven, Growth Path

State Farm; Wilmington (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

State Farm Agent is seeking a Receptionist to join the team in Wilmington, NC. The role focuses on greeting customers, handling inquiries, and guiding clients to the right team members, while supporting everyday office operations.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations to identify insurance options for customers. Join a supportive, structured office environment at State Farm Agent.

Qualifikationen

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Jobbeschreibung

State Farm Agent is seeking a Receptionist to join the team in Wilmington, NC. The role focuses on greeting customers, handling inquiries, and guiding clients to the right team members, while supporting everyday office operations.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations to identify insurance options for customers. Join a supportive, structured office environment at State Farm Agent.