Receptionist & Customer Care Specialist (Insurance)

Chad Richards; Raleigh (NC); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Flexible schedule

Training & development

Job summary

A leading insurance agency in Raleigh, NC, is seeking a Receptionist - State Farm Agent Team Member. Ideal candidates are highly organized and detail-oriented, with a strong background in customer service. Responsibilities include greeting customers, managing schedules, and supporting administrative tasks. This full-time position offers a salary of $45,000 - $50,000 annually and includes benefits like health insurance and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Raleigh, NC, is seeking a Receptionist - State Farm Agent Team Member. Ideal candidates are highly organized and detail-oriented, with a strong background in customer service. Responsibilities include greeting customers, managing schedules, and supporting administrative tasks. This full-time position offers a salary of $45,000 - $50,000 annually and includes benefits like health insurance and opportunities for advancement.