Insurance Receptionist & Customer Care Specialist

State Farm Agent; Monroeville (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Monroeville is looking for a Receptionist to join their team. This position involves greeting customers, managing appointments, and providing exceptional customer service while supporting various administrative tasks.

The ideal candidate will have previous experience in a receptionist or customer service role and possess strong communication skills. Offering a competitive salary of $30,000 - $40,000 per year, this is an excellent opportunity to grow with a dedicated agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Comfortable engaging in sales conversations.
• Basic proficiency in Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide follow-up on customers’ needs and excellent customer service.
• Support the team with various administrative tasks.

Skills

Customer service experience

Communication skills

Organizational abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Monroeville is looking for a Receptionist to join their team. This position involves greeting customers, managing appointments, and providing exceptional customer service while supporting various administrative tasks.

The ideal candidate will have previous experience in a receptionist or customer service role and possess strong communication skills. Offering a competitive salary of $30,000 - $40,000 per year, this is an excellent opportunity to grow with a dedicated agency.