Insurance Office Receptionist & Customer Care Associate

State Farm Agent; Somerset (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Somerset, Massachusetts is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. Responsibilities include greeting customers, managing appointment scheduling, and maintaining customer records.

The ideal candidate will have previous experience in a customer service role and strong communication skills. The position offers a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to stay organized and multitask.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Somerset, Massachusetts is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. Responsibilities include greeting customers, managing appointment scheduling, and maintaining customer records.

The ideal candidate will have previous experience in a customer service role and strong communication skills. The position offers a competitive salary, health insurance, and opportunities for advancement.