Insurance Receptionist

Deland, Gibson Insurance Associates; Worcester (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic and customer-focused receptionist to join their team. This full-time role offers a collaborative work environment where you'll greet clients, manage communications, and assist with various administrative tasks. With a commitment to work-life balance and comprehensive benefits including health insurance and paid time off, this position is perfect for someone who thrives in a team setting and is eager to contribute to a trusted insurance agency's success. If you're a self-starter with a passion for helping others, this opportunity is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Vacation

Sick Leave

Continuing Education Opportunities

Qualifications

• Previous customer service experience preferred.
• Proficient with MS Office and strong organizational skills.

Responsibilities

• Greet clients and visitors with a positive attitude.
• Answer phones and route calls professionally.
• Assist with administrative tasks and schedule appointments.

Skills

Customer Service

MS Office

Organizational Skills

Communication Skills

Problem-Solving

Job description

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Job Summary:

We are looking for an enthusiastic, personable, customer-focused receptionist to join our team!

Classification: Salary-Exempt

Location: Worcester, MA

Job Type: Full Time, 40 hours/week

Responsibilities:

• Greet clients and visitors with a positive, helpful attitude
• Assist clients in finding their way around the office
• Answer phones professionally and route calls as necessary
• Monitor inbox and reply to emails
• Schedule appointments
• Assist with administrative tasks such as copying, faxing, taking notes, and making travel plans
• Prepare meeting and training rooms
• Sort and distribute mail

Experience and Skills:

• Previous Customer Service Experience preferred
• Proficient with MS Office
• Strong organizational, problem-solving, and communication skills
• Able to prioritize, work under pressure, and meet deadlines
• Self-starter who works well in a team environment

What We Offer:

• Collaborative work environment
• Work-Life Balance
• Comprehensive time-off including paid vacation, holidays, sick leave, and PTO
• Health Insurance, Dental, Vision, 401K, and more
• Opportunity for continuing education, subsidized by D,G

Core Values:

• We Work with Urgency
• We show Compassion
• We are Life-Long Learners
• We Have Grit
• We Innovate

About Deland, Gibson:

Established in 1900, Deland, Gibson is a trusted Massachusetts insurance agency known for its industry leadership and client trust.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Insurance