Insurance Policy & Customer Care Specialist

Logan Steers - State Farm Agent; Tallassee (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Logan Steers - State Farm Agent is seeking a Customer Service Representative to join the team. You will assist clients with policy information, updates, and claims, delivering exceptional service to the community.

This on-site role includes benefits such as licensing paid by the agency, a Simple IRA, paid time off, training and development, performance bonuses, competitive salary, and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Logan Steers - State Farm Agent is seeking a Customer Service Representative to join the team. You will assist clients with policy information, updates, and claims, delivering exceptional service to the community.

This on-site role includes benefits such as licensing paid by the agency, a Simple IRA, paid time off, training and development, performance bonuses, competitive salary, and a flexible schedule.