Insurance Customer Service Specialist

State Farm Agent; Monroeville (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Jeff Berthney is seeking a Customer Service Representative - State Farm Agent Team Member to join a growing agency. You will answer inquiries, process policy changes, and assist customers with claims while delivering exceptional service and building lasting relationships within the community.

The agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and a focus on training, advancement, and performance-based bonuses.

Qualifications

• Communication skills
• Detail-oriented and able to multitask
• Previous customer service experience

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

State Farm Agent Jeff Berthney is seeking a Customer Service Representative - State Farm Agent Team Member to join a growing agency. You will answer inquiries, process policy changes, and assist customers with claims while delivering exceptional service and building lasting relationships within the community.

The agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and a focus on training, advancement, and performance-based bonuses.