Insurance Customer Care Specialist - Flexible Schedule

Nam Pham - State Farm Agent; Edina (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Nam Pham - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance agency. The role focuses on policy inquiries, updates, and claims processing, with opportunities for advancement for driven team members.

You will work with a community-focused team to resolve inquiries, coordinate tasks, and maintain accurate client records, while staying empathetic and service-oriented in a fast-paced environment.

Qualifications

• Clear communication and strong people skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Nam Pham - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance agency. The role focuses on policy inquiries, updates, and claims processing, with opportunities for advancement for driven team members.

You will work with a community-focused team to resolve inquiries, coordinate tasks, and maintain accurate client records, while staying empathetic and service-oriented in a fast-paced environment.