Insurance Customer Care Pro - Flexible Schedule and Growth

Stephanie Strohm - State Farm Agent; Horn Lake (MS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Stephanie Strohm - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences. You will handle customer inquiries, assist with policy changes, and process insurance claims while maintaining accurate records.

The ideal candidate will have strong communication skills, attention to detail, and previous customer service experience. The position offers opportunities for internal growth and a supportive team environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to handle multiple tasks at once.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Stephanie Strohm - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences. You will handle customer inquiries, assist with policy changes, and process insurance claims while maintaining accurate records.

The ideal candidate will have strong communication skills, attention to detail, and previous customer service experience. The position offers opportunities for internal growth and a supportive team environment.