Insurance Operations Quality & Financial Control Analyst

DXC Technology Company; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

DXC Technology is seeking an Analyst, Insurance Operations – Quality & Financial Control to oversee daily insurance transactions, ensure accuracy, and uphold regulatory and financial governance across life and annuities.

The role collaborates with operations, finance, and leadership to drive process improvements, quality assurance, and KPI reporting in a fast-paced, metrics-driven environment. A bachelor’s degree and 3–5 years of experience are required.

Qualifications

• Bachelor’s degree in Business, Finance, Operations or related field (or equivalent experience).
• 3–5 years of experience in insurance operations, financial control, or transaction management.
• Knowledge of life and annuities products, operational governance, and financial reporting.
• Strong analytical skills and attention to detail for reviewing operational and financial data.
• Understanding of quality frameworks, compliance standards, and customer complaint resolution processes.

Responsibilities

• Monitor and execute daily insurance transactions accurately, ensuring adherence to standards.
• Track, investigate, and resolve customer complaints, identifying root causes and preventive measures.
• Analyze operational and financial data to identify trends, inefficiencies, and improvements.
• Assist in developing and maintaining quality frameworks, audits, and compliance checks.
• Collaborate with operations, finance, and leadership to support risk management and governance.
• Provide guidance and knowledge-sharing to peers to promote accountability and continuous learning.

Skills

Analytical thinking

Attention to detail

Cross-team collaboration

Effective communication

Education

Bachelor’s degree in Business/Finance/Operations

Tools

Excel

Dashboard software

Job description

DXC Technology is seeking an Analyst, Insurance Operations – Quality & Financial Control to oversee daily insurance transactions, ensure accuracy, and uphold regulatory and financial governance across life and annuities.

The role collaborates with operations, finance, and leadership to drive process improvements, quality assurance, and KPI reporting in a fast-paced, metrics-driven environment. A bachelor’s degree and 3–5 years of experience are required.