Insurance Operations | Quality & Financial Control Analyst

1208 FSG - Cybertek Corp.; Tulsa (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

DXC Technology seeks an Analyst for Insurance Operations focused on Quality & Financial Control. You will oversee transactions, monitor compliance, investigate customer issues, and analyze data to drive improvements. Collaboration with operations and finance is essential to strengthen governance and reporting.

The role emphasizes knowledge of life and annuities, regulatory standards, and a proactive approach to process excellence in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field (or equivalent).
• 3–5 years of experience in insurance operations, financial control, or transaction management.
• Knowledge of life and annuities products, governance, and financial reporting.
• Strong analytical skills and attention to detail for reviewing data.
• Understanding of quality frameworks and compliance processes.
• Effective communication and ability to collaborate across teams.

Responsibilities

• Monitor daily insurance transactions with accuracy and regulatory compliance.
• Track, investigate, and resolve customer complaints, identifying root causes.
• Analyze operational and financial data to identify trends and improve efficiency.
• Assist in developing quality frameworks, audits, and compliance checks.
• Collaborate with operations, finance, and leadership to support risk management.

Skills

Analytical skills

Communication skills

Cross-team collaboration

Quality frameworks

Education

Bachelor's degree

Job description

DXC Technology seeks an Analyst for Insurance Operations focused on Quality & Financial Control. You will oversee transactions, monitor compliance, investigate customer issues, and analyze data to drive improvements. Collaboration with operations and finance is essential to strengthen governance and reporting.

The role emphasizes knowledge of life and annuities, regulatory standards, and a proactive approach to process excellence in a fast-paced environment.