Insurance Operations Assistant – P&C Support

Usi, Inc.; Atlanta (GA); Vor Ort; USD 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Paid family leave

Paid holiday time

Flexible spending

Health savings account

Zusammenfassung

Usi, Inc. is seeking a detail-oriented administrative support professional to assist our account management and underwriting teams.

The role focuses on coordinating information, processing policies and endorsements, and maintaining accurate customer records to support retention and service efforts. The ideal candidate has at least 1 year of customer service experience, a high school diploma, and strong proficiency with Microsoft Office.

Qualifikationen

• 1 year+ of customer service experience.
• High school diploma or graduate equivalent degree required.
• Experience performing a variety of clerical functions including photocopying, faxing, filing, and data entry.
• Working knowledge of Microsoft Office suite of products.
• Ability to navigate multiple computer systems and applications and use search tools to find information.
• Analytical ability with high attention to detail and accuracy.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Ability to work effectively in a team environment and across all organizational levels.
• Ability to be flexible and adaptable to changing priorities and deadlines.
• Ability to follow policies, procedures, and regulations.

Aufgaben

• Coordinate information flow to resolve accounting, audit, or underwriting questions/issues.
• Verify, invoice, and process insurance policies, endorsements and/or claims.
• Maintain accuracy and completeness of customer database on agency management system.
• Process routine to complex transactions.
• Process and revise draft insurance proposals or quotes.
• Proofread documents for accuracy and completeness.
• Manage in-coming and outgoing mail.
• May issue binders, policies, and endorsements as directed.
• Create and maintain files according to policies and procedures guidelines.
• Prepare or request loss summaries and/or detailed insurance summaries.
• Assist in reconciliation of accounts receivable by account.

Kenntnisse

Customer service

Attention to detail

Communication

Teamwork

Organizational skills

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Data entry

Multiple systems navigation

Jobbeschreibung

Usi, Inc. is seeking a detail-oriented administrative support professional to assist our account management and underwriting teams.

The role focuses on coordinating information, processing policies and endorsements, and maintaining accurate customer records to support retention and service efforts. The ideal candidate has at least 1 year of customer service experience, a high school diploma, and strong proficiency with Microsoft Office.