Receptionist - State Farm Agent Team Member

David Samuel State Farm Agency; Philadelphia (Philadelphia County); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Opportunity for advancement

Training & development

Zusammenfassung

David Samuel State Farm Agency is seeking a Receptionist to join our team. You will greet customers, manage appointments, and handle inquiries while maintaining customer records. You will engage with clients to identify insurance options and provide excellent service in a collaborative office setting.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry. This is a frontline role with growth opportunities and exposure to a supportive team environment.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Kenntnisse

Customer service

Interpersonal communication

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Jobbeschreibung

Benefits:

• Bonus based on performance


• Opportunity for advancement


• Training & development

ROLE DESCRIPTION:

David Samuel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.