Insurance Office Receptionist — Flexible Hours & Growth

Michele Davis - State Farm Agent; Dallas (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michele Davis - State Farm Agent is seeking a receptionist to join our Dallas agency. You will greet customers, answer calls, schedule appointments, and support daily operations with a friendly, service-oriented approach.

The role involves engaging with clients to identify insurance options, maintaining records, and assisting the team with administrative tasks. Previous experience in customer service is preferred.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and multitasking abilities.
• Proficiency with MS Office and basic CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Michele Davis - State Farm Agent is seeking a receptionist to join our Dallas agency. You will greet customers, answer calls, schedule appointments, and support daily operations with a friendly, service-oriented approach.

The role involves engaging with clients to identify insurance options, maintaining records, and assisting the team with administrative tasks. Previous experience in customer service is preferred.