Insurance Office Receptionist & Customer Engagement

Tim Urbine - State Farm Agent; Aurora (CO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Urbine - State Farm Agent is seeking a full-time receptionist to support a growing team in Aurora, CO. The role emphasizes welcoming clients, managing appointments, and handling inquiries with a focus on customer service and sales opportunities.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. A friendly, coachable mindset helps contribute to a positive work environment with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Tim Urbine - State Farm Agent is seeking a full-time receptionist to support a growing team in Aurora, CO. The role emphasizes welcoming clients, managing appointments, and handling inquiries with a focus on customer service and sales opportunities.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. A friendly, coachable mindset helps contribute to a positive work environment with opportunities for advancement.