Insurance Customer Service Rep — Flexible Hours & Growth

Tim Urbine - State Farm Agent; Aurora (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Urbine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in our Aurora, CO office. You will assist customers with policy questions, updates, and claims while building lasting relationships with the community we serve.

Join a growing team that values work-life balance, training, and advancement opportunities. This role emphasizes empathy, accuracy, and proactive support in a supportive, team-oriented environment.

Qualifications

• Strong communication and interpersonal abilities.
• Ability to multitask and stay organized.
• Customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Tim Urbine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in our Aurora, CO office. You will assist customers with policy questions, updates, and claims while building lasting relationships with the community we serve.

Join a growing team that values work-life balance, training, and advancement opportunities. This role emphasizes empathy, accuracy, and proactive support in a supportive, team-oriented environment.