Account Associate — Insurance & Client Success (Flexible Schedule)

Tim Urbine - State Farm Agent; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Urbine - State Farm Agent in Aurora, CO is seeking an Account Associate who will support daily operations, grow the agency through customer relations, and serve as a liaison between client needs and agency departments.

You will proactively market relevant products and services, manage accounts, and help process policy changes and claims, with a focus on service excellence and community focus. This role offers opportunities for advancement and a flexible schedule as part of a dynamic team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Bilingual Spanish

Job description

Tim Urbine - State Farm Agent in Aurora, CO is seeking an Account Associate who will support daily operations, grow the agency through customer relations, and serve as a liaison between client needs and agency departments.

You will proactively market relevant products and services, manage accounts, and help process policy changes and claims, with a focus on service excellence and community focus. This role offers opportunities for advancement and a flexible schedule as part of a dynamic team.