Front Desk & Customer Care Specialist (Insurance)

Heyinsuranceguy; Aurora (IL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance-based bonus

Health insurance

Paid time off

Training & development

Company parties

Job summary

Heyinsuranceguy is seeking a Receptionist – State Farm Agent Team Member in Aurora, IL. This full-time position offers a competitive salary between $48,000 and $62,000 annually. The ideal candidate will be organized, detail-oriented, and able to engage with customers effectively. Responsibilities include greeting customers, managing appointments, and providing administrative support. Benefits include a hiring bonus, 401(k), and opportunities for advancement. If you’re eager to grow within a supportive team, apply today!

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Heyinsuranceguy is seeking a Receptionist – State Farm Agent Team Member in Aurora, IL. This full-time position offers a competitive salary between $48,000 and $62,000 annually. The ideal candidate will be organized, detail-oriented, and able to engage with customers effectively. Responsibilities include greeting customers, managing appointments, and providing administrative support. Benefits include a hiring bonus, 401(k), and opportunities for advancement. If you’re eager to grow within a supportive team, apply today!