Receptionist - State Farm Agent Team Member

Jessicaforman; Delaware (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Opportunity for advancement

Paid time off

Job summary

Jessicaforman in Delaware is looking for a dedicated Receptionist - State Farm Agent Team Member to provide exceptional service. The ideal candidate will manage office communications, greet customers, and support the team with various tasks while maintaining strong customer relationships.

Strong organizational skills and previous experience in reception or customer service are required. This position offers opportunities for growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Training & development
• Opportunity for advancement
• Paid time off

Role Description

Jessica Forman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. We have office locations in Delaware and in Sunbury.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.