Insurance Office Receptionist & Customer Advocate

Mark McBride - State Farm Agent; Belton (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Mark McBride - State Farm Agent is seeking a Receptionist to join our team. The ideal candidate is highly organized, customer-focused, and eager to grow within the insurance industry.

You will greet customers, manage schedules, handle inquiries, and identify opportunities to offer insurance options while supporting the team with administrative tasks. Training and career growth are available in a collaborative environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Well organized with multitasking ability.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and route to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with customers as appropriate.
• Provide excellent service and follow up on customer needs.
• Support team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Mark McBride - State Farm Agent is seeking a Receptionist to join our team. The ideal candidate is highly organized, customer-focused, and eager to grow within the insurance industry.

You will greet customers, manage schedules, handle inquiries, and identify opportunities to offer insurance options while supporting the team with administrative tasks. Training and career growth are available in a collaborative environment.