Insurance Front Desk & Client Care Specialist

Mark Armstrong - State Farm Agent; Springfield Township (Delaware County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Armstrong - State Farm Agent in Springfield Township seeks a Receptionist - State Farm Agent Team Member. This role requires providing exceptional service and support to both prospective and existing clients. Responsibilities include greeting customers, managing appointments, and assisting with inquiries.

Ideal candidates will have prior receptionist or customer service experience, strong communication skills, and the ability to multitask effectively. The position offers a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers, offering insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills including Microsoft Office

Job description

Mark Armstrong - State Farm Agent in Springfield Township seeks a Receptionist - State Farm Agent Team Member. This role requires providing exceptional service and support to both prospective and existing clients. Responsibilities include greeting customers, managing appointments, and assisting with inquiries.

Ideal candidates will have prior receptionist or customer service experience, strong communication skills, and the ability to multitask effectively. The position offers a competitive salary, health insurance, and opportunities for advancement.