Insurance Office Front Desk & Admin Specialist

STL 1st; Clayton (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

STL 1st in St. Louis is seeking an organized Receptionist / Administrative Assistant to welcome visitors and support daily office operations.

This role offers a path to grow within the insurance industry, with opportunities to build professional skills and advance into Customer Service or Account Management. You will coordinate meetings, manage phones and mail, keep the office stocked, and assist with certificates and other documents as needed.

Qualifications

• Strong communication and interpersonal abilities are essential to interact with clients and team members.
• Excellent organizational skills enabling multitasking across administrative tasks.
• Professional presence and a customer‑oriented mindset in a busy front office.
• Ability to learn new software and systems quickly.
• Detail‑oriented with accurate data handling and document management.
• Collaborative attitude and willingness to support multiple departments as needed.

Responsibilities

• Greet visitors and provide a warm, professional welcome.
• Maintain a clean, organized office environment and ready conference spaces.
• Answer and route calls promptly and accurately.
• Process incoming mail and coordinate outgoing correspondence.
• Monitor and stock office supplies in partnership with Office Manager.
• Coordinate office events and team culture activities.
• Manage meeting logistics, room scheduling, catering, and equipment.
• Coordinate maintenance for office equipment and facilities.
• Support printing of ID cards, certificates, and proposals.
• Assist with special projects and additional administrative tasks as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Professional presence

Problem solving

Job description

STL 1st in St. Louis is seeking an organized Receptionist / Administrative Assistant to welcome visitors and support daily office operations.

This role offers a path to grow within the insurance industry, with opportunities to build professional skills and advance into Customer Service or Account Management. You will coordinate meetings, manage phones and mail, keep the office stocked, and assist with certificates and other documents as needed.