Receptionist / Administrative Assistant

STL 1st; Clayton (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

STL 1st in St. Louis is seeking an organized Receptionist / Administrative Assistant to welcome visitors and support daily office operations.

This role offers a path to grow within the insurance industry, with opportunities to build professional skills and advance into Customer Service or Account Management. You will coordinate meetings, manage phones and mail, keep the office stocked, and assist with certificates and other documents as needed.

Qualifications

• Strong communication and interpersonal abilities are essential to interact with clients and team members.
• Excellent organizational skills enabling multitasking across administrative tasks.
• Professional presence and a customer‑oriented mindset in a busy front office.
• Ability to learn new software and systems quickly.
• Detail‑oriented with accurate data handling and document management.
• Collaborative attitude and willingness to support multiple departments as needed.

Responsibilities

• Greet visitors and provide a warm, professional welcome.
• Maintain a clean, organized office environment and ready conference spaces.
• Answer and route calls promptly and accurately.
• Process incoming mail and coordinate outgoing correspondence.
• Monitor and stock office supplies in partnership with Office Manager.
• Coordinate office events and team culture activities.
• Manage meeting logistics, room scheduling, catering, and equipment.
• Coordinate maintenance for office equipment and facilities.
• Support printing of ID cards, certificates, and proposals.
• Assist with special projects and additional administrative tasks as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Professional presence

Problem solving

Job description

Our client is looking for an organized, people-focused Receptionist / Administrative Assistant to be the welcoming face of their St. Louis office. This opportunity is ideal for someone who wants to build a long-term career in the insurance industry. Our client is committed to developing talent from within and is seeking an individual who is eager to learn, grow, and take on new challenges. The right candidate will have the opportunity to gain valuable industry knowledge, develop professional skills, and pursue future advancement opportunities in areas such as Customer Service, Account Management, and other roles.

What You’ll Do

In this role, you'll help ensure the office runs efficiently while creating a welcoming experience for visitors, clients, and team members. You'll support day-to-day office operations, assist with administrative needs, and contribute to a positive, professional workplace.

• Greet visitors with a friendly, professional, and welcoming approach, including offering refreshments when appropriate.
• Help maintain a clean, organized, and polished office environment, including keeping conference rooms meeting-ready.
• Answer and route overflow phone calls promptly and accurately.
• Process incoming mail and coordinate outgoing correspondence.
• Monitor office supply levels and partner with the Office Manager to keep the office well-stocked.
• Help coordinate office events that support a positive and connected team culture.
• Manage meeting logistics, including conference room scheduling, catering arrangements, and equipment setup.
• Coordinate maintenance and repairs for office equipment and facilities in partnership with the Office Manager.
• Provide administrative support such as printing ID cards, certificates, proposals, and other business documents.
• Issue certificates of insurance and evidence of property once properly licensed.
• Support various departments with special projects and additional administrative tasks as needed.

What We’re Looking For

The ideal candidate is organized, dependable, professional, and comfortable managing multiple priorities in a busy office environment. You should enjoy interacting with people, solving problems, and taking initiative to keep things moving.

• Must currently hold, or be willing and able to obtain, a Missouri Insurance License.
• 1 to 2 years of insurance industry experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple tasks.
• High attention to detail and a professional presence.
• Strong computer skills with the ability to quickly learn new software and systems.

Why This Role Stands Out

This is more than a traditional front-desk position. It is an opportunity to become a trusted resource for the office, support a collaborative team, and build valuable experience within the insurance industry. For someone who is proactive, customer-focused, and eager to grow, this role offers a strong foundation for long-term career development.