Insurance - Licensed Customer Service Representative

The Juris Agency; Village of Lindenhurst (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Retirement Plan

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

The Juris Agency is expanding and has an opening for a top performing Customer Service Representative to join our team. Salary plus commission.

If you are looking to work for a well-established, best in class insurance agency, Join an agency that is committed to our employees and helping our clients choose the best insurance coverage to meet their needs while providing every client with the all-star service they deserve!

Qualifications

• Strong customer-service mindset and ability to communicate clearly.
• Ability to work in a fast-paced environment and collaborate with others.
• Willingness to learn and adapt to new products and processes.

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Foster strong relationships with our customers to maintain high client retention and loyalty.
• Process customer policy change requests.
• Take premium payments from customers.
• Respond to service inquiries within a specified timeframe.
• Provide customers with information about new products and services.

Skills

Team player

Self-starter

Excellent communication

Empathy

Time management

Job description

Job Description

We are expanding and have an opening for a top performing Customer Service Representative to join our team. Salary plus commission. If you are looking to work for a well-established, best in class insurance agency, Join an agency that is committed to our employees and helping our clients choose the best insurance coverage to meet their needs while providing every client with the all-star service they deserve!

Benefits

• Paid Time Off (PTO)
• Retirement Plan
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Process customer policy change requests.
• Take premium payments from customers.
• Respond to all service inquiries and requests within a specified timeframe.
• Provide customers with additional information about new products and services.

Requirements

• Must currently possess a Property & Casualty license.
• Team Player for a fast-paced environment that possesses empathy and persuasion.
• Self-starter with excellent communication skills.
• Detailed, organized with great time management skills
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.