Insurance Intake Specialist

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance (medical, dental, and

401(k) Plan

Annual Professional Development Fund

Employee Assistance Program

Holidays: 8 paid, closed-clinic

Job summary

Beacon Clinic Inc. is seeking an Insurance Intake Specialist to verify patient insurance information, enter data into the Practice Management System, and resolve discrepancies.

The role involves collaborating with healthcare providers for authorizations and supporting billing with timely claim submissions. The position emphasizes compassionate patient interaction, accuracy, and knowledge of insurance policies.

Qualifications

• Experience in insurance verification or patient intake is preferred.
• Knowledge of medical terminology and healthcare regulations is beneficial.
• Ability to work independently and collaboratively in a clinic setting.

Responsibilities

• Verify patients’ insurance information and coverage details collected during intake.
• Enter patient insurance details accurately into the PMS.
• Resolve discrepancies with patients and obtain necessary authorizations.
• Communicate with patients about required documentation and coverage questions.
• Collaborate with providers to obtain referrals and authorizations as needed.
• Monitor and manage insurance authorizations to avoid delays in care.

Skills

Insurance verification

Patient intake

Attention to detail

Communication skills

EHR software

Education

High school diploma or equivalent; assoc. degree preferred

Tools

EHR systems

Insurance verification software

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon has an excellent opportunity available within our clinic as an Insurance Intake Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Duties/Responsibilities

• Verify patients’ insurance information, including policy numbers and coverage details, collected during the intake process.
• Ensureaccurateentry of patient insurance details into the Practice Management System (PMS).
• Address any discrepancies in insurance information with patients and resolve issues as they arise.
• Communicate with patientsregardingnecessary documentation and answer questions related to insurance coverage and benefits.
• Collaborate with healthcare providers to obtain necessary authorizations and referrals as required by insurance companies.
• Monitor and manage insurance authorizations and re-authorization processes to avoid delays in patient care.
• Collaborate with LabCorp to ensure patient insurance isaccurate, and all provider correspondence is sentin a timely manner.
• Maintaindetailed records of all interactions with patients and claims status in the billing system
• Maintainup-to-date knowledge of insurance policies, regulations, and changes in the industry.
• Support the billing department with thetimelysubmission of claims and follow-up on pending referrals or missing referring providers.

Required Skills/Abilities

• Compassionate and caring bedsidemanners.
• Excellent attention to detail and ability to balance competing priorities.
• Strong written and verbal communication.
• Previousexperience in insurance verification, patient intake, or a similar role in a healthcare setting is preferred.
• Knowledge of medical terminology, insurance policies, and healthcare regulations.
• Strong attention to detail and the ability to manage multiple tasks effectively.
• Excellent customer service and communication skills, both verbal and written.
• Proficiencyin using electronic health records (EHR) and insurance verification software.
• Ability to work independently and collaboratively within a team environment.

Education

• High school diploma or equivalent; associate degree in healthcare administration or related field preferred.

Benefits

• Paid Time Off program
• 8 paid, closed-clinic holidays
• Health Insurance, including medical, dental, and vision
• 401(k) Plan
• Annual Professional Development Fund
• Employee Assistance Program
• Short-term, Long-term, and Life Insurance

Pay

Starting at $22/hour

Beacon Company Mission

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.