Clinic Operator

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Eight (8) paid, closed clinic, in?dni?

Health insurance, including medical,d

401(k) plan

Professional development fund

Employee assistance program

Job summary

Beacon Clinic Inc is seeking a Clinic Operator to join our patient-focused team. You will manage front desk, answer a multi-line phone, assist with check-in/check-out, collect payments, verify insurance, and prepare patients for appointments.

You will use medical software and Microsoft Office in a welcoming clinic environment. We offer PTO, health insurance, 401(k), and professional development support; shift 7:00 AM - 4:00 PM.

Qualifications

• High School Diploma required; medical office experience preferred.
• Strong communication and compassionate patient interaction are essential.
• Detail-oriented with ability to manage multiple tasks.
• Familiarity with medical software and Microsoft Office is expected.

Responsibilities

• Contributes to Beacon’s mission by front office duties and professional patient interaction.
• Manages a multi-line phone system and directs calls efficiently.
• Assists patients with check-in/check-out, insurance verification, ID, and payments.
• Prepares patients for appointments with instructions and necessary documents.
• Maintains a clean, organized clinic environment across patient and staff areas.
• Uses medical software and MS Office for administrative tasks and office equipment.

Skills

Compassionate bedside manner

Strong communication

Detail-oriented

Data management

Problem-solving

Computer software proficiency

Customer service

Education

High School Diploma

Tools

Microsoft Office

Medical software systems

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description:

Beacon has an excellent opportunity available within our clinic as a Clinic Operator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Duties/Responsibilities:

• Contributes to Beacon’s mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction.
• Manages a multi-line phone system, directing calls appropriately and handling messages efficiently.
• Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection.
• Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists.
• Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties.
• Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner.

This list outlines the core responsibilities of the position but is not all-inclusive.

Required Skills/Abilities:

• Compassionate and caring bedside manner
• Has strong communication skills, is detail-oriented and organized.
• Excellent attention to detail and ability to balance competing priorities.
• Data management and organizational skills
• Diagnostic and problem-solving skills
• Computer software proficiency
• Performs work in a professional, compassionate manner and provides excellent customer service.

Preferred Education and Experience:

• High School Diploma
• Medical Office Experience Preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits:

• Paid Time Off (PTO)
• Eight (8) paid, closed clinic, holidays each year
• Health insurance, including medical, dental, and vision
• 401(k) plan
• Professional development fund
• Employee assistance program

Pay:

Starting at $18/hour

Shift:

7:00AM - 4:00PM

Beacon Company Mission:To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values:Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.