Insurance Front Desk & Customer Success Pro

Angela Holbert; Mount Pleasant (SC); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Descrizione del lavoro

Angela Holbert State Farm is seeking a Customer Service Representative to greet clients, manage appointments, and maintain customer records. The role includes engaging in sales conversations and supporting the team with administrative tasks in a busy office environment.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive workplace and delivering exceptional service to clients.

Competenze

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Mansioni

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Conoscenze

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

CRM systems

Microsoft Office

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Angela Holbert State Farm is seeking a Customer Service Representative to greet clients, manage appointments, and maintain customer records. The role includes engaging in sales conversations and supporting the team with administrative tasks in a busy office environment.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive workplace and delivering exceptional service to clients.