Insurance Front Desk & Customer Care Specialist

Aspen Kralich - State Farm Agent; Austin (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Aspen Kralich - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. The role focuses on greeting customers, coordinating appointments, and maintaining customer records while identifying opportunities to offer insurance options.

Ideal candidates are organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Reception experience

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Aspen Kralich - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. The role focuses on greeting customers, coordinating appointments, and maintaining customer records while identifying opportunities to offer insurance options.

Ideal candidates are organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.