Insurance Front Desk & Client Support Specialist

Bank of Colorado; Lexington (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K plan with employer contributions

Life insurance

Parental Leave

Educational assistance

Job summary

Bank of Colorado is seeking a friendly Receptionist to manage the front desk, answer calls, support agents with admin tasks, and ensure smooth daily office operations. The role requires strong customer service, multitasking, and attention to detail in a professional setting.

The chosen candidate will handle greeting, mail, routine inquiries, and basic payments, while using agency software to access client records. This is a full-time on-site position with growth potential and benefits.

Qualifications

• 1–3 years in receptionist, admin, or customer service role (insurance a plus)
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and visitors, direct to the right team member.
• Answer, screen, and route calls on a multi-line phone system.
• Assist agents with scanning, filing, data entry, and policy document assembly.
• Respond to inquiries, process payments, and help with basic requests.
• Sort and distribute mail, packages, and faxes.
• Maintain a clean, organized reception area and monitor supplies.
• Use the agency management system to look up client information and update records.
• Maintain regular, reliable attendance.
• Perform other duties as assigned and communicate professionally.

Skills

Insurance knowledge

Microsoft Office Suite

Agency software

Customer communication

Multi-tasking

Attention to detail

Insurance products learning

Education

High school diploma or GED

Tools

EPIC/Agency Management System

Job description

Bank of Colorado is seeking a friendly Receptionist to manage the front desk, answer calls, support agents with admin tasks, and ensure smooth daily office operations. The role requires strong customer service, multitasking, and attention to detail in a professional setting.

The chosen candidate will handle greeting, mail, routine inquiries, and basic payments, while using agency software to access client records. This is a full-time on-site position with growth potential and benefits.