Insurance Front Desk & Client Care Specialist

Marquez Harris - State Farm Agent; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Paid time off

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Marquez Harris - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a leading insurance team. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace in a role that supports the team and customers.

You will greet customers, manage appointments, handle inquiries, maintain records, and engage in sales conversations while delivering excellent service and supporting the team on administrative

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Marquez Harris - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a leading insurance team. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace in a role that supports the team and customers.

You will greet customers, manage appointments, handle inquiries, maintain records, and engage in sales conversations while delivering excellent service and supporting the team on administrative