Insurance Receptionist & Client Relations Specialist

John D Jefcoat; Laurel (MS); Presencial; USD 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Hourly pay plus commission/bonus

Descripción de la vacante

John D. Jefcoat - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing schedules, handling inquiries, and maintaining accurate customer records.

You will engage with clients to identify insurance options while delivering excellent service. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive and productive workplace.

Formación

• - Previous experience in a receptionist or customer service role.
• - Strong communication and interpersonal skills.
• - Organizational and multitasking abilities.
• - Comfortable with engaging in sales conversations.
• - Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• - Manage appointment scheduling and office communications.
• - Assist in handling incoming inquiries and maintaining customer records.
• - Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• - Provide excellent customer service and follow up on customers needs.
• - Support the team with various administrative tasks and projects.

Conocimientos

Customer service

Communication

Organization

Sales conversations

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits:

• License reimbursement
• Hourly pay plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
John D. Jefcoat - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.