Insurance Receptionist & Client Relations Specialist

John D. Jefcoat - State Farm Agent; Laurel (MS); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Hourly pay plus commission/bonus

Job summary

John D. Jefcoat - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing schedules, handling inquiries, and maintaining accurate customer records.

You will engage with clients to identify insurance options while delivering excellent service. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• - Previous experience in a receptionist or customer service role.
• - Strong communication and interpersonal skills.
• - Organizational and multitasking abilities.
• - Comfortable with engaging in sales conversations.
• - Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• - Manage appointment scheduling and office communications.
• - Assist in handling incoming inquiries and maintaining customer records.
• - Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• - Provide excellent customer service and follow up on customers needs.
• - Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

John D. Jefcoat - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing schedules, handling inquiries, and maintaining accurate customer records.

You will engage with clients to identify insurance options while delivering excellent service. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive and productive workplace.