Insurance Eligibility & Enrollment Navigator (Hybrid NYC)

Project Renewal; New York (NY); Híbrido; USD 46.000 - 56.000; Jornada completa

Descripción de la vacante

Project Renewal’s Insurance Eligibility & Enrollment Coordinator helps patients access healthcare by verifying eligibility, supporting enrollment, and navigating coverage across NYC clinics. The role collaborates with revenue cycle, clinic operations, and care teams to resolve barriers and ensure smooth enrollment.

Hybrid schedule with travel to multiple program and clinic locations throughout New York City’s five boroughs as needed, supporting Medicaid, Marketplace, and other insurance programs.

Formación

• High school diploma or GED; associate’s degree preferred.
• At least 1 year in medical office or healthcare enrollment.
• Experience with insurance eligibility systems and payer portals.
• Basic MS Office proficiency (Word/Excel).
• Strong communication and professional phone etiquette.
• Experience with Medicaid/Marketplace enrollment programs.
• Knowledge of eCW or other EHR systems.
• Bilingual Spanish preferred.
• Knowledge of registration, verification, revenue cycle, and patient access.

Responsabilidades

• Verify patient demographics, financials, PCP, and insurance in the EHR; run eligibility checks.
• Upload and organize eligibility reports, enrollment documents, and recertifications.
• Collaborate with Revenue Cycle and Clinic Operations to ensure timely claims and data accuracy.
• Assist patients with enrollment questions and resolve coverage barriers.
• Provide patient outreach, communication, and care coordination to support access to services.

Conocimientos

Verbal and written communication

Organizational and multitasking

Customer service

Discretion with confidential info

Spanish language skills

Educación

High school diploma or GED; Associate’s degree

Herramientas

EHR systems (eClinicalWorks)

Microsoft Word

Microsoft Excel

Insurance verification systems

Descripción del empleo

Project Renewal’s Insurance Eligibility & Enrollment Coordinator helps patients access healthcare by verifying eligibility, supporting enrollment, and navigating coverage across NYC clinics. The role collaborates with revenue cycle, clinic operations, and care teams to resolve barriers and ensure smooth enrollment.

Hybrid schedule with travel to multiple program and clinic locations throughout New York City’s five boroughs as needed, supporting Medicaid, Marketplace, and other insurance programs.