Hybrid Health Insurance Enroller — Union Benefits

ADP, Inc.; New York (NY); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

403b retirement savings plan

Paid time off

Commuter benefit plan

Job summary

Community Service Society (CSS) in New York seeks a Health Insurance Enroller to help consumers enroll in Medicaid and NY State of Health, and to support beneficiaries who may qualify for Medicare. The role involves education, outreach, and case documentation, with a focus on assisting diverse communities.

The position offers a hybrid work setup, onsite at CSS’s offices part of the week and remote work the rest, plus a comprehensive benefits package including medical, dental, and vision

Qualifications

• Bachelor’s degree in public health, social work, public administration preferred.
• Excellent customer service and telephone communication skills required.
• Fluency in Spanish, Chinese, Korean, Haitian Creole, Russian or other languages preferred.

Responsibilities

• Provide information and education about insurance enrollment options and assistance to consumers.
• Assist individuals with enrolling into Medicaid coverage through NYC Human Resources Administration, other Local Social Services Districts, and the NY State of Health Marketplace.
• Conduct telephone and written outreach to Medicaid beneficiaries who appear to be eligible for Medicare.
• Maintain thorough case records of services provided, advice and/or referred.
• Assist with FE-ABD program outreach development.
• Respond to live helpline calls from consumers with enrollment issues.
• Assist with scheduling consumers for health insurance enrollment appointments.
• Other responsibilities identified by Supervisor.

Education

Bachelor’s degree in public health, social work, public administration

Job description

Community Service Society (CSS) in New York seeks a Health Insurance Enroller to help consumers enroll in Medicaid and NY State of Health, and to support beneficiaries who may qualify for Medicare. The role involves education, outreach, and case documentation, with a focus on assisting diverse communities.

The position offers a hybrid work setup, onsite at CSS’s offices part of the week and remote work the rest, plus a comprehensive benefits package including medical, dental, and vision