Program Manager, Health Coverage Access & Retention NYC

Care For the Homeless; New York (NY); On-site; USD 80,000 - 87,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO

Job summary

Care For the Homeless in New York City seeks a Program Manager to lead a comprehensive public insurance enrollment initiative across NYC, collaborating with clinical, operations, and data teams to ensure effective Medicaid eligibility and retention for people experiencing homelessness.

The role combines program leadership with staff training, policy monitoring, and cross-team coordination. On-site work at 30 E 33rd St with travel to health centers in the NYC tri-state area.

Qualifications

• Bachelor’s Degree in a related field required; Master’s preferred.
• Strong subject matter expertise in Medicaid eligibility, enrollment, renewal/recertification, and public benefits systems.
• Minimum of three years in Medicaid enrollment or health insurance enrollment.
• Experience in FQHC or community healthcare settings preferred.
• Certified or strong familiarity with New York State of Health Marketplace is a plus.

Responsibilities

• Lead the Insurance Enrollment Program's design, implementation, and expansion.
• Develop program goals, workflows, policies, and procedures.
• Monitor Medicaid policy changes and translate into operational practices.
• Provide staff training and coaching to Enrollment Specialists and frontline staff.
• Ensure compliant documentation and program reporting.

Skills

Medicaid enrollment

Policy interpretation

Project management

Staff coaching

Analytical thinking

Education

Bachelor's Degree

Master's Degree Preferred

Job description

Care For the Homeless in New York City seeks a Program Manager to lead a comprehensive public insurance enrollment initiative across NYC, collaborating with clinical, operations, and data teams to ensure effective Medicaid eligibility and retention for people experiencing homelessness.

The role combines program leadership with staff training, policy monitoring, and cross-team coordination. On-site work at 30 E 33rd St with travel to health centers in the NYC tri-state area.