Insurance Department Employee Engagement and Development Officer (Administrative Officer 1)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 50,000 - 70,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking an Insurance Department Employee Engagement and Development Officer to enhance employee engagement and support a positive workplace culture. This role involves developing key programs, coordinating HR needs, and fostering employee development through various initiatives. Ideal candidates will have a bachelor's degree and relevant experience in office management or staff work.

Qualifications

• Two years of experience in varied office management or staff work.
• Bachelor's degree or equivalent combination of experience and training.

Responsibilities

• Conduct research on administrative issues and recommend policy updates.
• Design and implement employee engagement programs.
• Coordinate HR needs including hiring and payroll.

Skills

Employee Engagement

Program Development

Coordination

Communication

Mentorship

Education

Bachelor's Degree

Job description

Are you interested in enhancing employee engagement, promoting professional growth, and supporting a positive organizational culture? If so, consider joining our Strategic & Administrative Services Office as an Insurance Department Employee Engagement and Development Officer. This position allows you to assist in the development and management of key programs within the Pennsylvania Insurance Department, ensuring effective coordination, communication, and alignment with organizational goals to foster a positive and productive work environment. Bring your dedication and ambition to our department and make your career goals a reality!

As an Insurance Department Employee Engagement and Development Officer you will be tasked with conducting research on administrative issues and recommending policy and program updates to address concerns. You will have the opportunity to work with supervisors to coordinate human resource (HR) needs including hiring, payroll, and temporary assignments. As an essential member of our team, you will also be responsible for submitting and tracking E-PARs and Service Now requests for the HR department. Key functions of this role include the following:

Employee Engagement:

• Designing and implementing programs to improve employee development, job satisfaction, morale, productivity, and retention

Mentorship Program:

• Identifying mentors and proteges, assisting in training, and ensuring successful participation for all involved

Onboarding and Orientation Program:

• Developing new training courses designed to better equip employees with the knowledge and resources needed to successfully acclimate to the department

Internship Program:

• Defining roles, developing training plans, and enriching the internship experience

Employee Development:

• Identifying and creating new opportunities for technical certifications and soft skills

Telework Coordinator:

• Providing guidance to telework-eligible employees and supervisors regarding the telework sign-up process, rules, and training

Assistant to SECA Coordinator:

• Planning and logistics for the SECA (State Employees’ Combined Appeal) campaign, including team building, event coordination, and promoting employee involvement

GreenGov Council Participation:

• Collaborating with staff to identify opportunities for energy and resource conservation to promote GreenGov Council initiatives

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time, you to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans’ Preference tab or contact us [e-mail].

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.