Insurance CSR — Flexible Schedule & Growth

Coulterins; Louisville (KY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Louisville, KY, is looking for a Customer Service Representative. This role involves answering customer inquiries, assisting with policy changes, and processing claims. Strong communication and interpersonal skills are essential. A competitive salary of $37,000 to $40,000 annually is offered, along with various benefits including health insurance and a flexible schedule.

Qualifications

• Exceptional customer service skills and attention to detail.
• Ability to assist with policy changes and follow up on claims.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

A local insurance agency in Louisville, KY, is looking for a Customer Service Representative. This role involves answering customer inquiries, assisting with policy changes, and processing claims. Strong communication and interpersonal skills are essential. A competitive salary of $37,000 to $40,000 annually is offered, along with various benefits including health insurance and a flexible schedule.