Insurance Customer Success Specialist | Flexible Schedule

Aspen Kralich - State Farm Agent; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Aspen Kralich - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for clients within the State Farm agency. You will handle inquiries, assist with policy changes, and help coordinate with team members to meet client needs.

The role emphasizes accuracy, customer focus, and growth opportunities for driven, sales-minded individuals in a supportive agency environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Aspen Kralich - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for clients within the State Farm agency. You will handle inquiries, assist with policy changes, and help coordinate with team members to meet client needs.

The role emphasizes accuracy, customer focus, and growth opportunities for driven, sales-minded individuals in a supportive agency environment.