Insurance Customer Advocate | Flexible Schedule

Ed Grist - State Farm Agent; Centralia (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Ed Grist - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support policy matters, and coordinate with a friendly, team-driven office. This role focuses on helping clients protect what matters most and contributing to the agency’s growth through attentive service.

The ideal candidate brings strong communication, is personable, and thrives in a supportive, community-focused environment with opportunities for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers; maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Ed Grist - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support policy matters, and coordinate with a friendly, team-driven office. This role focuses on helping clients protect what matters most and contributing to the agency’s growth through attentive service.

The ideal candidate brings strong communication, is personable, and thrives in a supportive, community-focused environment with opportunities for advancement.