Customer Service Pro - Growth & Flexible Schedule

Askyoursfagent; Austin (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Aspen Kralich - State Farm Agent in Austin, TX is seeking a Customer Service Representative to join a local agency. You will answer inquiries, assist with policy changes, and process claims while delivering friendly, accurate service to clients.

This role emphasizes customer focus, multitasking, and teamwork with other agency staff. Previous customer service experience is preferred and there is potential for internal growth.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Aspen Kralich - State Farm Agent in Austin, TX is seeking a Customer Service Representative to join a local agency. You will answer inquiries, assist with policy changes, and process claims while delivering friendly, accurate service to clients.

This role emphasizes customer focus, multitasking, and teamwork with other agency staff. Previous customer service experience is preferred and there is potential for internal growth.