Insurance Customer Success Specialist

Bryan Kovach; Oak Lawn (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Bryan Kovach State Farm Agent is hiring a Customer Relations Representative in Oak Lawn, IL. This full-time role focuses on delivering exceptional client experiences, handling inquiries, and supporting the agency's growth and community engagement.

You will coordinate with team members, maintain client records, and contribute to retention efforts in a supportive, growth-oriented environment.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Handle customer inquiries and resolve issues.
• Maintain and update client records.
• Support customer retention initiatives.
• Coordinate with other team members to ensure customer satisfaction.

Skills

Communication skills

Customer service experience

Stress management

Job description

Bryan Kovach State Farm Agent is hiring a Customer Relations Representative in Oak Lawn, IL. This full-time role focuses on delivering exceptional client experiences, handling inquiries, and supporting the agency's growth and community engagement.

You will coordinate with team members, maintain client records, and contribute to retention efforts in a supportive, growth-oriented environment.