Insurance Customer Care Specialist – Growth & Benefits

Bryan Kovach; Oak Lawn (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Bryan Kovach is seeking a Customer Service Representative to join the State Farm Agent Team in Oak Lawn. The role focuses on delivering exceptional customer experiences, resolving inquiries, and supporting community members with insurance needs.

You will work closely with the agency team to ensure accurate policy information and timely service. Ideal candidates will be customer-focused, empathetic, and eager to grow within a supportive, close-knit team environment.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Bryan Kovach is seeking a Customer Service Representative to join the State Farm Agent Team in Oak Lawn. The role focuses on delivering exceptional customer experiences, resolving inquiries, and supporting community members with insurance needs.

You will work closely with the agency team to ensure accurate policy information and timely service. Ideal candidates will be customer-focused, empathetic, and eager to grow within a supportive, close-knit team environment.