Insurance Customer Success & Growth Specialist

State Farm Agent; San Marcos (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly pay

Health benefits

Paid time off (vacation and personal/sick days)

Growth potential / opportunity for advancement

Job summary

State Farm Agent in San Marcos is seeking a motivated Customer Service Representative to join their team. This role involves establishing customer relationships, providing excellent service, and identifying customer needs.

The ideal candidate should possess strong communication skills, be detail-oriented, and have the ability to work in a team. Licensure for Property and Casualty and Life and Health is required. The agency offers a dynamic work environment with growth potential and valuable experience.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication skills – written, verbal and listening

Self‑motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi‑task

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Experience in a variety of computer applications, particularly Windows

Job description

State Farm Agent in San Marcos is seeking a motivated Customer Service Representative to join their team. This role involves establishing customer relationships, providing excellent service, and identifying customer needs.

The ideal candidate should possess strong communication skills, be detail-oriented, and have the ability to work in a team. Licensure for Property and Casualty and Life and Health is required. The agency offers a dynamic work environment with growth potential and valuable experience.