Insurance Customer Care Specialist — Growth Path

State Farm Agent; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Hourly pay

Paid time off (vacation and personal/s

Job summary

State Farm agent in North Central San Antonio seeks an outgoing, customer-focused team member to help manage everyday life risks and financial services. You will build relationships, provide prompt service, and support inquiries about insurance, policy changes, transfers, claims, and billing.

Join a small agency with growth potential; licensing requirements apply. This is an independent contractor arrangement and not directly with State Farm Insurance Companies.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Detail oriented and customer-focused.
• Dedicated to delivering high-quality service.
• Ability to work in a team environment.
• Bilingual Spanish preferred.
• Property and Casualty license (must obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Bilingual - Spanish preferred

Job description

State Farm agent in North Central San Antonio seeks an outgoing, customer-focused team member to help manage everyday life risks and financial services. You will build relationships, provide prompt service, and support inquiries about insurance, policy changes, transfers, claims, and billing.

Join a small agency with growth potential; licensing requirements apply. This is an independent contractor arrangement and not directly with State Farm Insurance Companies.