Insurance Customer Service Specialist - Hybrid (Remote Fridays)

Ultimate Staffing Services; Clearwater (FL); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Ultimate Staffing Services is recruiting for a Customer Service Specialist in Clearwater, FL. The role supports a national insurance agency, handling payments, endorsements, transfers, and client inquiries with a focus on accuracy and courteous service.

Ideal candidates will have at least two years in customer service, strong communication skills, and proficiency with MS Office. Training is conducted onsite, followed by a hybrid schedule with Fridays remote.

Qualifications

• At least two years of customer service experience; call center experience preferred.

Responsibilities

• Take and process policy payments in a timely manner.
• Process non-premium endorsements and transactions.
• Assist policyholders with transfers as needed.
• Provide courteous, professional service over the phone and in person to teammates.
• Communicate workflow status with agents and the compliance team.

Skills

Customer service

Call center

MS Office

Tools

MS Office

Job description

Ultimate Staffing Services is recruiting for a Customer Service Specialist in Clearwater, FL. The role supports a national insurance agency, handling payments, endorsements, transfers, and client inquiries with a focus on accuracy and courteous service.

Ideal candidates will have at least two years in customer service, strong communication skills, and proficiency with MS Office. Training is conducted onsite, followed by a hybrid schedule with Fridays remote.