Insurance Customer Service Specialist – Growth & Benefits

State Farm Agent; Sterling Heights (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License Reimbursement

Hourly Plus Commission

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Profit sharing

Signing bonus

Job summary

State Farm Agent in Sterling Heights, MI is seeking a Customer Service Representative to join our team. You will deliver exceptional service by answering inquiries and guiding customers through policy changes.

Responsibilities include processing claims, maintaining records, and supporting growth with the team. The position offers a guaranteed base salary, with added commission and bonus opportunities, plus benefits and advancement potential.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented with ability to multitask.
• Customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

State Farm Agent in Sterling Heights, MI is seeking a Customer Service Representative to join our team. You will deliver exceptional service by answering inquiries and guiding customers through policy changes.

Responsibilities include processing claims, maintaining records, and supporting growth with the team. The position offers a guaranteed base salary, with added commission and bonus opportunities, plus benefits and advancement potential.