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Job summary
A regional insurance agency based in Virginia seeks a Personal Lines Account Representative to provide exceptional customer service and manage client relationships. The ideal candidate will have a high school diploma, previous customer service experience, and excellent communication skills. The role requires a commitment to understanding the personal lines insurance marketplace and ensuring client satisfaction while adhering to privacy and confidentiality policies. This position is physically demanding and requires the ability to work 38 hours per week.
Qualifications
Prior customer service experience is required.
Exceptional oral and written communication skills are necessary.
Must be capable of completing tasks with little or no supervision.
Responsibilities
Communicate with clients, prospects, partners, and vendors.
Provide accurate, courteous, and customer-focused service.
Maintain accurate records of all activities.
Skills
Customer service experience
Communication skills
Organizational skills
Analytical skills
Problem-solving skills
Education
High school diploma or equivalent
Job description
A regional insurance agency based in Virginia seeks a Personal Lines Account Representative to provide exceptional customer service and manage client relationships. The ideal candidate will have a high school diploma, previous customer service experience, and excellent communication skills. The role requires a commitment to understanding the personal lines insurance marketplace and ensuring client satisfaction while adhering to privacy and confidentiality policies. This position is physically demanding and requires the ability to work 38 hours per week.